Safe Tourism Reporting Channel

Turismo en Ushuaia promotes responsible, respectful and safe tourism for everyone visiting the destination and participating in the local tourism ecosystem.

This channel is available to report:

• Harassment, violence, discrimination or inappropriate behaviour occurring in connection with tourism activities involving providers published on our platform.
• Complaints or reports about experiences, excursions or tourism services featured on Turismo en Ushuaia that affected your wellbeing, safety or experience.

Information received will be handled confidentially and responsibly, in accordance with our internal prevention and response protocols. The purpose of this channel is to listen, provide support and take measures within Turismo en Ushuaia’s scope, promoting good practices in the tourism sector.

You may submit a report anonymously or leave contact details if you would like us to reach out for additional information or to follow up on the situation.

This channel does not replace a legal complaint or the intervention of competent authorities. If you are at risk or there is an emergency, contact the emergency services or relevant institutions directly.

Useful contacts in Ushuaia

• Gender-based violence and advice: 144.
• Provincial gender-based violence line: +54 2964 15698620.
• Police / general emergencies: 101 (Provincial Police).
• Civil Protection (Ushuaia municipal emergency line): 103.
• Ambulance / medical emergencies: 107 (Ushuaia Regional Hospital).
• Fire department: 100.

Thank you for your commitment to more conscious, respectful and caring tourism.

Complete the confidential reporting form

Turismo en Ushuaia has an internal protocol for preventing and responding to harassment, violence, discrimination and user complaints, aligned with its principles of diversity, equity and care for people.